SEASON PASSES
2021-22

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Please note: ​​

  • Children born in 2016 and later can be added to an adult season pass for $10

  • Family Max includes at least one adult, plus dependant children under the age of 18 only

 

TERMS AND CONDITIONS
1. Before a pass can be issued. Vista Ridge All Seasons Park MUST receive the appropriately signed Release Agreement.
2. All passholders must wear their passes in a visible position at ALL times while they are using the area. Those
who forget their passes on more than one occasion will be expected to pay for a day pass.
3. Skiers who lose their passes may purchase a new pass for $10.00.
4 . Please see below for a detailed refund policy.
5. Season passes are NOT Transferable.
6. Vista Ridge reserves the right to request ID for any purchase. A student is someone who is attending school
on a full time basis, that is three courses or 20 hours per week.
7. Children 5 and under on Dec 31st, 2021 (born 2016 or later) pay $10.00 only if there is a paying adult
family member. They must wear a pass.

 

REFUND POLICY

COVID-19:If the ski hill is closed for the season due to COVID-19, then passholders are eligible for a refund based on the pro-rated scale.If the ski hill is closed for a period of time but not the entire season due to COVID-19, then no refund or credit will be provided.

Refunds based on the following prorated scale:
Prior to November 15 100%
November 16 to December 15 75% (less $25.00 admin fee)
December 16 to January 15 50% (less $25.00 admin fee)
January 16 to February 28 25% (less $25.00 admin fee)
After February 28 No refund

2021-22 Season Passes: Are refundable if cancelled before November 15, 2021. After November 15 2021, refunds or credits considered for serious injury, major medical condition or relocation only. A letter from a Doctor must support refunds for medical condition or injury. A letter from an employer outlining transfer and employment location must support refunds for relocation.

Lesson programs: Are NON-refundable. Participants who cannot continue due to illness or injury supported by a doctor’s note, will be credited the pro-rated value of the remaining lesson(s) Credits considered once written notice and supporting documents are submitted to Guest Services. Credits are pro-rated to the date pass/lesson pass are returned.

Cancellation of Private Lessons: 24 hours’ notice required.

We understand you may need to cancel a lesson last minute due to illness, we do ask that you give us as much notice as possible as we will need to adjust staffing levels. Please call 780.743.8651 and leave a message available 24 hour a day. Please be aware cancelling day of may incur a $25.00 rebooking fee.

 “No shows” will not compensated.
  All refunds are subject to a $25.00 administration fee.
  Email requests to vistaridge@shaw.ca or bring a letter to Vista Ridge Guest Services.
  Telephone conversations with Vista Ridge employees does not constitute an official request.
  No requests accepted after March 1, 2022.