TERMS AND CONDITIONS
1. Before a pass can be issued, Vista Ridge All Seasons Park MUST receive the appropriately signed Release Agreement.
2. All passholders must wear their passes in a visible position at ALL times while they are using the area. Those
who forget their passes on more than one occasion will be expected to pay for a day pass.
3. Skiers who lose or break their passes must purchase a new pass for $10.00.
4 . Please see below for a detailed refund policy.
5. Season passes are NOT Transferable.
6. Vista Ridge reserves the right to request ID for any purchase.

7. A student is someone who is attending school
on a full time basis, that is three courses or 20 hours per week.
8. Children 5 and under on Dec 31st, 2023 (born 2018 or later) pay $10.00 only if there is a paying adult
family member. They must wear a pass.

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REFUND POLICY

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2023-24 Season Passes: Are refundable if cancelled before November 15, 2023. After November 15 2023, refunds or credits considered for serious injury, major medical condition or relocation only. A letter from a Doctor must support refunds for medical condition or injury. A letter from an employer outlining transfer and employment location must support refunds for relocation.

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Lesson programs: Are NON-refundable. Participants who cannot continue due to illness or injury supported by a doctor’s note, will be credited the pro-rated value of the remaining lesson(s). Credits may be considered once written notice and supporting documents are submitted to Guest Services. Credits are pro-rated to the date pass/lesson pass are returned.

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Cancellation of Private Lessons: 24 hours notice is required.

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 “No shows” will not compensated.
  All refunds are subject to a $25.00 administration fee.
  Email requests to vistaridge@shaw.ca or bring a letter to Vista Ridge Guest Services.
  Telephone conversations with Vista Ridge employees does not constitute an official request.
  No requests accepted after March 1, 2024.